8.1 Understanding the Role of the Regulator
The Security Industry Authority (SIA) is the primary enforcement body for Martyn’s Law. It has the power to inspect qualifying premises and events, assess compliance and take enforcement action where necessary.
Additional oversight may come from:
- Local Authorities (especially for licensed premises and events)
- Police CTSAs, acting in an advisory capacity
The SIA’s aim is not to penalise, but to promote a culture of continual improvement and proportionate preparedness.
8.2 What Inspectors Will Look For
Inspectors will assess whether the Responsible Person:
- Understands their legal obligations
- Has undertaken a current risk assessment
- Can demonstrate proportionate mitigation measures
- Maintains a clear and accessible Security Plan
- Has evidence of staff training, exercises and reviews
Key compliance markers include:
- Security plan is up to date and specific to the site
- Staff and volunteer training records are maintained
- Emergency procedures have been rehearsed
- Incident logs and plan reviews show evidence of learning
8.3 Preparing for an Inspection
Best practice preparation includes:
- Keep all compliance documentation well-organised and ready for review
- Assign a deputy Responsible Person to support during inspections
- Keep a printed copy of your Security Plan on site
Maintain a digital compliance folder including:
- Responsible Person Training certificate (CPD)
- ACT e-learning certificates
- Security Plan and review log
- Risk assessments and mitigation register
- Drill / exercise logs with feedback and updates
- Self Audit Checklist – see handout
Tip: Use the Compliance Audit Template to conduct a mock inspection and identify any gaps in readiness.
8.4 Responding to Non-Compliance
If inspectors identify non-compliance, the SIA may issue:
- Advice or guidance to rectify minor shortcomings
- Improvement notices with clear action points and deadlines
- Compliance orders if there is significant or ongoing failure
- Civil penalties (fines) for repeated or serious breaches
Response strategy:
- Acknowledge any concerns raised
- Request clarification or support if needed
- Develop an immediate action plan
- Document remedial actions and re-submit for inspection if required
A proactive and cooperative attitude is key to managing enforcement positively.
8.5 Demonstrating a Positive Safety Culture
Inspectors will be looking for more than paperwork, they are looking for embedded awareness and a genuine commitment to public safety. This includes:
- Visible leadership from management on safety matters
- Clear communication of roles and expectations
- Empowered staff who feel confident to act and report concerns
- Engagement with local stakeholders and authorities
Quote from SIA guidance:
“The Responsible Person must ensure not only that documentation exists, but that their team understands it, contributes to it and can use it effectively in a real-world situation.”
Handout (will open in a new tab):